May God Save All Whirlpool Customers

I have a whirlpool washing machine, front loading, fully automatic washing machine. Description itself speaks that this is one of the high end machines. It stopped working one doomed day, which was some one month back.

Now, today, four complaints and three engineer visits later, my machine is still not working properly. Sometimes its temperature knob is reversed and this time, so called Mr. senior engineer fitted main knob incorrectly. Machine starts with a spin cycle... woohoo.. save detergent... save water, directly spin.. brilliant concept. At the time of service he was more intrested in selling Water softener to my DH then to work on machine.

Well, my stint with whirlpool customer care has been so bad that all I wanna do is to pray for all whirlpool customers, because their staff seems to be quite incompetent, i just hope that god saves me and all of you guys there. After all if Rs 7000 gets you this world class service, then who if not GOD.

Update: I got the engineer today. He called us on friday but I had some unexpected emergency to deal with on Friday and Saturday. So, he called back sunday morning and visited my machine. It seems that knob need to be changed. He committed to do same by tomorrow evening. My fingers are crossed till then.
Update: Engineer came back as promised and changed the knob. I'll wash one round of clothes and see what all is not working this time.

We Indians

I read an article on FB's blog, which triggered me to stop reading her. This was not because I am a hypocrite and can't take any criticism. But I can't stand people who are biased or people who love to have an opinion on anything and everything, without possessing any significant information on that topic.

I have worked in a BPO (call center as popularly known) and have many friends who work for US based call centers. I have heard and faced numerous stories of Dumb Americans. But, does that entitles me to say that Americans are dumb and that is why they are facing layoffs and all? No! My take on such a topic, or any topic for that matter will be, there is good and bad in everything. May be I have met few people who seemed dumb in any particular situation, but they can be good at other so many things.

So, if FB has met few Indians who lied or couldn’t deliver what they promised, simply doesn’t mean that all Indians are corrupt.

My blog is named as “Indian Thoughts”, simply because I believe we Indians have the capability to think “Out of Box”. Our culture and value system is far better then North Americans in my opinion. And above all, we don’t judge people based on nationality.

I am proud to be an Indian and pity for those who can’t appreciate beauty but rather love to crib about everybody and everything they know of.

Personal experience - Medical Emergency

Personal experience why medical insurance is a must.

There is Mrs A I know. She looked quite healthy. One fine day, during one of the regular health checkups, she was diagnosed with Cancer of stage 3C. Result was "surgery + chemotherapy", which led to huge medical bills. Given Mrs A was a house wife through out and Mr A is a retired man, this bill would have been sufficient to take away all the savings of this elderly couple.

The couple had a son, who had medical insurance through the corporation he worked for. Parents were also included in this. Son filed the claim of the surgery to insurance company and after one month and two days, they got back their claimed money (minus some deductions of course).

Here anyone can be "A". Emergencies are Indian, they give no prior notice before arriving. So, please beware of them and prepare in advance. Please insure your family properly.

Car bought in Down Payment

Setting a goal and achieving same gives Out Of World Joy and Ecstasy. After successfully saving for my studies, I achieved one more financial success that I wanted to mention here. I succesfully saved in cash for my new Car and bought my new car. Yup, it's a new I10 in white color.

• I saved religiously for it for last 8 months.


• I spent almost 2 days and roamed around all the dealers in Delhi to get the quotes. This made sure that all dealers understood that I am not here to do window shopping but am really serious for purchase.


• When I got the best deal, i tried calling all other dealers and politely asked them if they can match/beat this deal. This served two purposes, 1) I double checked that I am getting the best deal if no other dealer could actually match it. 2) If any other dealer could give me a better deal, I would have saved even more.


• Then I booked the car and initiated series of cheques to collect all my funds in one account to order a DD. I didn't pay in cash because I am really scared of fake currency. :(


• After one week, I paid the DD and got the car.

And now, I am a proud owner of a brand new car without any debt.

Duplicate Charges on my Debit Card

The last week I had one more financial mishap, other then finding out the discount after three days of placing an order and now duplicate payment on my Debit Card.

On 19th Dec, I made a payment on a store using the ABN AMRO Debit Card, first time it showed card declined. Vendor again initiated the transaction using same card and second time it succeeded. Later in the day, when I checked my online statement, I noticed that money was deducted both the times from my account.

I immediately called customer care of the bank and he told me that I should wait for 24 hours to see if money gets credited back automatically into my account. If not, then I should initiate the complaint process. I waited for 24 hours and today morning called the customer care again. They politely told me that servers are down and I should call them back in half an hour. Will do so again around lunch time. Though the amount is small, Rs. 200 only, but I am still not sure if I'll get it back or not.

Always check your online statement, esp. at the end of days when you know you have used it to do some transaction. In my 4+ years of using the ABN AMRO Card, it is the first time that something like this has happened.

Update: I got my Rs 200 back. Woohoo..

I am feeling Cheated

I am feeling cheated.
I am a big fan of personalized products as gift and I am very loyal to one online site from the day one I used it. I used it three days back to book three gifts for three of my close friends, one for Christmas, one for new year and one for birthday. I booked well in advance so that they all get it well in time. Well they all got well in advance because the service is excellent as always. They delivered all the products within two days. I love you PicSquare.

And now, exactly after three days, I get a mail in my mailbox saying they offer a flat 20% discount on all of the products. I am feeling cheated. I also want by Rs. 270 back. :(

P.S. This is not a sponsered post. I am writing this as personal recommendation and personal rant.